Not all charities are the same! We have four CCM packages to choose from.
|
|
Bronze |
Silver |
Gold |
Gold-Plus |
|
Licences Included |
2 |
5 |
10 |
10 |
|
Onsite Training Days Included |
1 |
2 |
3 |
3 |
|
Online support and maintenance |
Free |
Free |
Free |
Free |
|
Additional Options |
||||
|
Real-Time Credit Card Processing 1 |
ü |
ü |
ü |
ü |
|
Monthly Direct Debit Processing |
ü |
ü |
ü |
ü |
|
Automatic office synchronisation 2 |
û |
û |
û |
ü |
|
Maximum user licences available 3 |
5 |
15 |
25 | 50 |
|
Onsite Setup Available 4 |
û |
û |
ü | ü |
1. Costs may vary. Contact us for details
2. Additional installations are calculated at 75% of head office cost. Office synchonisation between offices is only available in the Gold-Plus package
3. Maximum number of concurrent users logged on. Not total number of users
4. The 3 different installation options are explained here.
Quick Comparison of the CCM Packages
Installation Options
The packages can be setup in one of two ways:
|
|
Web |
Onsite |
|
Access via YDM servers (99.9% uptime) |
ü |
û |
|
8 hour guaranteed response |
ü |
ü 1 |
|
Guaranteed database backup and restore |
ü |
ü 2 |
|
Immediate access to new releases |
ü |
ü 1 |
|
Notice provided for all planned maintenance |
ü |
ü |
|
Access to 24 hours online support |
ü |
ü |
|
Additional costs for onsite setup 3 |
û |
ü |
|
Additional hardware required 4 |
û |
ü |
1 – An adequate internet connection must be enabled at all times
2 – Backup routines will be configured during installation, however the day-to-day maintenance can not be guaranteed. The database backup routine that we provide must be adhered to.
3 – If you choose direct debit or credit card processing, in addition to the increased cost of CCM, additional software packages will be required
4 – After an initial IT setup review, the exact hardware requirements will be ascertained
To discuss your exact installation requirements, please contact us via This e-mail address is being protected from spambots. You need JavaScript enabled to view it. .
